Analyzing e-reputation examples
You are dealing with a messy e-reputation problem and want a way out. Other companies have been through the same thing, and most of them recovered. Studying an e-reputation case is a practical way to see how these problems work, and to reuse solutions that have already been tested. That kind of reading will help you move and pick methods that can actually turn the situation around.
Companies of every size have been hit by this kind of online attack, from SMEs to large groups. Looking at a crisis-management example is often enough to take a problem apart and start toward a fix. Cases like these show up all over the web. Use them so you do not repeat the same mistakes those companies and executives made. E-reputation is still poorly understood in some rooms, but it is a discipline you can learn and influence.

Learning from other people’s experience
An e-reputation book, a case study about a national or international company that took a hit, or the story of executives who found themselves at the center of rumors: all of that can teach you how e-reputation actually works. Read what others lived through so you can get out of your own situation with concrete help and solutions that already worked.